Websites / WEB

Web development & maintenance

Get help with a new website, a website that no longer fits, or a specific improvement that helps visitors understand, contact, book, or move into an agreed workflow.

A good first conversation can start here.

  • I need a first website
  • My current website no longer reflects my work
  • Visitors have trouble finding information or using the site on a phone
  • I want my website to connect better with intake, booking, or follow-up

Concrete ways this can show up.

These are examples, not fixed packages. The actual scope is chosen around the task, access, who checks the result, and what would make the work easier to repeat.

  • Clarify services so visitors know what to ask for
  • Create intake and booking paths that collect useful details
  • Refresh an outdated site without burying the main call to action
  • Connect website content with a practical AI-supported follow-up process

Clear scope before bigger commitments.

The goal is a useful first improvement with enough context, testing, and handoff for someone to use it responsibly.

  • A plain-language map of the current task, setup, or handoff
  • Clear scope for tools, access, information, and responsibilities
  • A focused first improvement instead of an oversized platform project
  • Realistic testing with likely mistakes, missing details, and edge cases
  • A practical handoff so the process can be used again

Ways this service may help.

Websites and updates that make services, intake, booking, content, and AI-ready handoffs easier to understand and use.

Work area

New websites

Plan what the site needs to say, organize the pages, and build the agreed website.

Work area

Website updates and rebuilds

Replace an outdated site or improve the parts that need clearer pages, navigation, intake, or information.

Work area

Mobile-friendly pages

Make sure navigation, content, and key actions are easier to use on different screen sizes.

Work area

AI-ready intake and handoffs

Shape website forms, booking paths, and service information so an agreed AI-assisted process can start from useful inputs.

What happens next.

  1. 01

    Understand the website’s job

    Clarify what visitors need to know and what the website should help them do.

  2. 02

    Plan the pages and actions

    Organize the information, navigation, main actions, and any intake or booking handoff before building begins.

  3. 03

    Build and check the website

    Create the agreed pages and review how they work on different screen sizes.

  4. 04

    Confirm launch and follow-up help

    Agree on launch responsibilities and any ongoing website care included in the work.

The website work is agreed before it begins. Hosting, third-party services, content creation, AI connections, how often updates happen, and launch responsibilities are included only when confirmed for the project.

Plain answers before the first call.

These answers are meant to clarify scope, boundaries, and what useful help can look like.

What makes a website AI-ready?

Clear service pages, useful intake forms, strong calls to action, structured content, and handoffs that collect enough information for a person or AI-supported process to review.

Can you refresh an existing site instead of rebuilding everything?

Yes. If the existing site is usable, the work can focus on clearer pages, better navigation, stronger intake, mobile improvements, or targeted updates.

What should a small-business website do first?

It should make it obvious what you do, who you help, what a visitor should do next, and what information is needed to begin a useful conversation.

Tell Hatter Media what you need your website to do.

If you have a current website, include its address. Also share what needs to change and what visitors should be able to find, do, or submit.